When will my package be delivered?

The shipping days are Monday, Wednesday and Friday. In general, packages are delivered the next working day. Sometimes it can take up to 5 business days.

Package not delivered

Sometimes it happens that your package is marked 'delivered' but it has not yet been delivered, in most cases it will be delivered within 2 working days.

Should I stay home?

Jewelry is usually sent in letterbox packages, you do not have to stay at home for this. Other items will be sent by PostNL parcel post. You will receive an email about this.

Gift vouchers are valid for 2 years after issue.

Most orders fit through the letterbox. For an up-to-date overview of rates and delivery times, see the page Delivery time and shipping costs.

Yes, in my studio in Naaldwijk. Send me an app to see if I'm present.

Once your order has been processed you will receive a track and trace code if it is available.

Packages are either delivered to the neighbors or another delivery attempt will follow the next day.

Please contact info@artbydaan.nl. Dan will solve it for you.

Please contact info@artbydaan.nl. Dan will solve it for you.

Have you ordered something, but it is not as expected? Then you can choose to return your product if it is still unworn and undamaged. The return period is 30 days. You can pack the package well and return it at your own expense. As soon as the products have arrived at me, I will refund the order amount to your account within 3 to 4 days. Products that are custom made (i.e. that you have not ordered in the webshop) cannot be returned.

As soon as you have returned your order, you can place a new order in the webshop.

Please contact info@artbydaan.nl then we will look for a suitable solution together.

Make sure that the jewelry does not come into contact with moisture or chemicals. Take off your jewelry while sleeping, showering, exercising, etc.

There are jewelry such as anklets that can withstand moisture. This is then stated in the product description.

Products are made by hand, so it can happen that something unexpectedly breaks. Does something break within six months, with normal use? In most cases you can send it back and it will be made/replaced free of charge. The shipping costs are for your own account.

Will your jewelry break after the warranty? Send me a message and I can see what I can do for you. Often stones or other parts can be replaced.


If you have already sent an app, that is sufficient.


My studio is located in Naaldwijk. I am open by appointment, please send me a message an app of make an appointment online.

Address: Zwartendijk 52, 2671 LL Naaldwijk 

+31 (0)6 1191 8576

Chamber Of Commerce 27314299
VAT: NL001284843B50